Team Lead- Sales Centre -Outbound

Ajman, UAE

We are headhunting a high-energy Team Lead to drive a target-driven outbound sales center in Ajman. This position is built for a strategic motivator who can transform a group of agents into a top-performing revenue engine through hands-on coaching and tactical campaign management.

You will be responsible for maintaining high call volumes and conversion rates while ensuring every interaction reflects the brand’s professional standards.

Core Deliverables

Monitor live outbound queues to optimize agent productivity and lead penetration.
Conduct daily huddles to communicate sales targets and clarify performance expectations.
Deliver real-time feedback and technical training to bridge skill gaps within the team.
Analyze CRM data to track campaign success and refine pitch strategies.
Resolve escalated customer inquiries to maintain service excellence and client retention.

Requirements: 5+ years in telesales with at least 2 years in a supervisory role within the UAE.

Submit your profile for an immediate interview.

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